Zero Downtime. Zero Worries. Zero Problems.™
Prognostics and Predictive Maintenance
telliCare is a Wi-Fi enabled, prognostics and predictive maintenance service for Intellihot’s Gen II iQ tankless water heaters. This pre-installed service allows your Intellihot water heaters to be monitored remotely or onsite through an app on your mobile device. As part of your telliCare plan, you get the following benefits:
- BTUs, Firing Rate, and Flue Gases – We monitor the BTUs generated by your water heaters on a daily, weekly, and monthly basis.
- Temperature Monitoring – We monitor the inlet/outlet temperatures of the water being heated.
- Flow Rates – We monitor your flow rates on an hourly, daily, weekly, and monthly basis.
- Longevity of parts – We monitor the longevity of the parts in your units and based on their remaining life, we predict when replacement parts will be needed.
How does it work?
The Intellihot unit connects to the Intellihot cloud via the building’s wi-fi router or Intellihot’s 4G/LTE hub and sends its monitoring data to the cloud. The user opens the telliCare app on their mobile device, and the app on their device accesses the Intellihot cloud through which the user can access all the monitoring data for their units.
Keep in touch
Take a proactive approach towards monitoring and maintaining your Intellihot water heater. Ask us why the app is right for you.