FAQ
General FAQ
Tankless water heaters, also known as demand-type or instantaneous water heaters, provide hot water only as it is needed. They don’t produce the standby energy losses associated with storage water heaters, which can save you money.
- Tankless water heaters are compact in size, taking up less space than conventional tank type water heaters.
- They can virtually eliminate standby losses – energy wasted when hot water cools down in long pipe runs or while it’s sitting in the storage tank.
- By providing hot water immediately where it’s used, tankless water heaters waste less water. You don’t need to let the water run as you wait for hot water to reach a remote faucet.
- A tankless water heater can provide unlimited hot water as long as it is operating within its capacity.
- Expected life of tankless water heaters is 20 years, compared to 10 to 15 years for tank type water heaters.
One of the first things you should do is find out exactly what size tankless water heater you will need. Take a look at warranties and efficiency ratings to make the best selection for your job.
Intellihot FAQ
They are the core heating component for your unit. We refer to them as HEXs or simply heat engines. (Watch Video)
In your main menu, locate, “Flow/Temp.” The first screen will be a general estimate, but if you click the small + icon you’ll see each reading for each heat engine as you toggle through the screen on the right hand side.
We recommend cascading units when you have a common exhaust system. This is a system where multiple units terminate through 1 pipe, to prevent back pressure from locking out your units on a Blocked Flue Fault.
A fault is a problem occurring within the unit causing an issue with operation. A service alert is a maintenance advisory for a certain part.
Common exhaust means more than one heater share a singular exhaust pipe.
