Case Studies
Product Support Videos

TownePlace Suites, West Knoxville, TN

Property Details

4 floors
103 rooms

Product Installed

One iQ1001

Installed Capacity

1,000,000 BTU/hr
Zero Gallons storage


Ferguson Enterprises

Hotel goes “green” and saves 30% on gas bills with Intellihot.

The newly renovated TownePlace Suites, a select service hotel, goes “green” with Intellihot’s tankless water heater, offering its guests endless hot water, while reducing gas consumption by 30% and eliminating down time. 

The convenient and affordable TownePlace offers easy access to the University of Tennessee, Women’s Basketball Hall of Fame, Museum of Appalachia and the Museum of Science and Energy and Oak Ridge National Lab. Their fitness center, seasonal outdoor pool as well as laundry facility is open 24 hours.


"We couldn’t be happier with the lntellihot iQ1001 water heater at our TownePlace Suites, Knoxville property. After nearly 2 years installed, we have yet to experience any capacity issues and have not had a single service call related to the lntellihot unit.” - Travis Murphy, General Manager


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The Challenge

The three 100 gallon tanks were leaking and needed to be replaced. Space inside the mechanical room was limited. In addition, efficiency and reliability were guiding concerns as the hotel’s management priced out different equipment options.

The Intellihot Solution

A single Intellihot iQ1001 unit was installed and it is handling the entire domestic hot water load for all 103 guest rooms. The footprint of this heater is a third of the old tanks while still providing plenty of capacity. In the first year of installation, the hotel saved 30% on their gas bills.